Standard orders are dispatched within 1-3 working days; those containing bespoke products ordered through my Custom Requests page may take longer. In these cases I will contact you with an approximate timescale.
All orders are securely packaged in a padded or hard-backed envelope to protect your purchase.
There is a base rate for a single item, with an additional charge for each extra item in the order.
UK - £1.00 (40p extra per additional item)
Europe - £2.50 (50p extra per additional item)
World - £4.00 (50p extra per additional item)
UK orders are sent by First Class Royal Mail and International orders are sent by Airmail. Please note that buyers are responsible for any and all Customs charges, Taxes and additional postal fees that may be incurred.
If for any reason you are unhappy with your purchase, then please contact me by e-mail within 7 days of receiving it so I can arrange for a refund or exchange.
The item must be returned in its original, unused condition for a refund which will cover the cost of the outbound standard delivery and item only. Return shipping is the buyer's responsibility unless faulty.
Please note that due to hygiene reasons earrings cannot be returned unless faulty.
Payment is made either through a PayPal account or just using a major debit or credit card. Debit/Credit card transactions are also protected by PayPal (though you do not require a PayPal account to make a purchase).
I use PayPal because it is globally recognised as a safe and secure way to purchase goods online whilst protecting your bank details.